§ A/About
Consultants
who answer
A new Montana firm, deliberately small. You deal directly with the person doing the work — no account manager, no offshore night shift reading from a script, no ticket sitting until someone chases it.
§ A.1/How we work
We fix the cause, not the ticket.
Closing the same ticket every month is revenue for a break-fix shop and a failure for us. Recurring issues get a root cause and a permanent fix, on our time.
You own your systems, licences and data.
Every tenant, domain and licence is bought in your name with your admin credentials. If you leave us, you keep everything and we help with the transition.
Every recommendation comes with the cost of skipping it.
We tell you what it costs to do and what it risks to defer, then you decide. Nothing on our roadmap is there because it is good for our margin.
A backup is not a backup until we have restored one.
Restores are tested on a schedule and the results are in your quarterly report. An untested backup is a receipt, not a recovery plan.
You get named engineers, not a queue.
The people who answer your calls have been inside your environment and know how your building is wired. Escalation goes to a person, not a tier.
§ A.2/The boring particulars
- Legal name
- Hogwart LLC
- Entity type
- Montana LLC
- Formed
- August 10, 2026
- Principal office
- 1001 S MAIN ST, STE 700, KALISPELL, MT 59901
- Support hours
- 07:00–19:00 Mountain Time, 24/7 on-call
- Service area
- Flathead Valley on site, US remote
- W-9
- On request
Articles of Organization, W-9 and our standard MSA are available on request. We sign yours if you would rather.