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Managed IT support
Day-to-day IT, run by people who know your environment. Staff get someone who answers; you get an environment that stops generating the same ticket every month.
What you get
- Helpdesk by phone, email and chat during business hours
- 24/7 monitoring with after-hours escalation
- Patching and endpoint management across Windows and macOS
- Onboarding and offboarding runbooks for every new hire
- Named engineer plus a quarterly review of what keeps breaking
- Typical length
- Monthly, 12-month term
- Team
- Named engineer + desk
- Starts with
- IT assessment
